Worker speculation can lead to confusion and fear.
Here’s how to solve it.
by Mark Whitten | Industry Week
Photo: Getty Images
Throughout my leadership journey, the one topic that is consistently discussed is communication—or in some cases, the lack of it.
The old saying is that communication is the lifeblood of an organization. That is true, and it comes in many different forms and methods. However, I want to share with you one very important and misunderstood aspect of communication that I have witnessed across multiple assignments, different countries, different cultures, different employers … same issues!
When employees and employers have limited communication, the result at all levels is rumors. When not equipped with hard facts, employees will create their own communication, which is very often misinformed, misinterpreted and incorrect. Multiply that across different shifts, locations and perspectives, and you have a problem. That problem manifests itself into frustration, anger, demotivation and fear. I’m sure I don’t need to convince you of the resulting impact to your business.
