Most people won’t put in the work to be the best.

BY TOMMY MELLO

For Inc.

Photo: Getty Images

If you were on a short flight, what would you be doing? Most people would just relax, eat, or watch a movie. Well, not this Olympic golfer.

I was on a three-and-a-half-hour flight. I turned my head to see who was sitting next to me and saw Xander Schauffele, a pro golfer who was rookie of the year and a 2020 Olympic gold medalist.

All this guy did throughout the entire flight was crazy. He was watching his performance again and again–he analyzed his swings and divots in slow motion–and he repeated this routine hundreds of times.

As I watched him, I realized a powerful lesson: This is what it takes to be one of the best in the world.

I’ve met other top performers like Larry Fitzgerald, and I’ve noticed that they think and act in very similar ways. Here are a few things that top performers get that most people don’t:

Never stop training.

Want your employees to never stop growing? Never stop training them. And training is way more than just onboarding. Onboarding is a one-time thing. Training is a lifetime thing. We invest a lot of time and effort into the first 30 days of onboarding a new employee. But we invest so much more over the course of an employee’s career.

The key is making your training a routine, something that your employees do as part of their work daily and/or weekly. Train them on what they need to do consistently to hit their key performance indicators. For each role, ask yourself the following questions:
  • What are the three to five KPIs?
  • How am I tracking these KPIs accurately?
  • What training do they need to achieve these KPIs?

Here’s another important thing that people miss when training:

Nail the details.

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