There are things that people in leadership roles just can’t do anymore.

BY MARCEL SCHWANTES, INC. CONTRIBUTING EDITOR AND FOUNDER, LEADERSHIP FROM THE CORE@MARCELSCHWANTES

For Inc.

Illustration: Getty Images

Over the past three years, the workforce has dramatically shifted how bosses engage their employees. Some bad habits of the past just don’t — and shouldn’t — cut it anymore.

The importance of emotional currency, what makes people feel supported, developed, and appreciated, has become essential to growing businesses and satisfying customers.

Workplace values like autonomy, flexibility, trust, transparency, and ownership — unheard of pre-pandemic — have quickly become the norm, thanks in part to the Great Resignation and Quiet Quitting.

3 things to stop doing

If you’re a student of leadership research and best practices, you should recognize there are things people in management just can’t do anymore. And if you’re a manager clinging to the past, here are three bad habits you should absolutely get rid of:

1. Ignoring your workers

If you’re hoping to keep your best people engaged, start talking to them about their work regularly. Younger generations especially want feedback about their performance at least monthly. They also want mentors to help them feel more engaged with the organization, and help them learn on the job. Managers looking to carve out time to spend with their employees should focus on making their feedback shorter, more frequent, and more constructive.

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