2020 Change Report spotlight focus areas as organizations embrace emerging technologies.
The ability to strategically leverage technology is instrumental if manufacturers want to successfully transition into digital organizations.
By Peter Fretty for Industry Week
Illustration by Wonderlane
However, getting the most out of emerging technology is harder than it seems on paper. After all, it requires significant change.
According to the results of Kin + Carta’s recently released 2020 Change Report three key trends exist – each playing a pivotal role in helping manufacturers find their footing within the digital economy: understanding new opportunities, embracing new tools and progressively advancing change.
The identified opportunities include leveraging IoT, AI, and machine learning as a means of unlocking new efficiencies for their business and their customers; more effectively manage and use vast amounts of data, particularly as new connected systems are collecting more data than ever before; and addressing key challenges in embedding new ways of working within their organizations, including how mixed reality technology can help boost employee engagement and training efficiency.
When assessing new tools for today’s manufacturers, the report notes that new customer expectations, evolving technology and the experiences that are creating real value. Specifically, “new digital experimentation using nascent technologies like blockchain, AR, VR, IoT and Conversational UX, aimed at solving the challenges employees know better than anyone: their own. Whether it’s solving for communication breakdowns, showing employee appreciation or introducing new ways to blow off steam it’s where the mandate of an engaged, supported workforce meets emerging technologies that have proven their potential yet are still in their infancy.”
